CANOOK Trading Ltd. will gladly refund purchases within 10 days. Items must be in original condition and must not to be worn, used, altered or washed. Items must include all attached original CANOOK price tickets and be accompanied by the original store sales receipt.
If returned after 10 days, a CANOOK merchandise credit will be issued. Returns with a gift receipt will be exchanged or refunded for the value indicated on the gift receipt. Refunds will be made in the form of a merchandise credit.
Merchandise that is not applicable for returns are: sale and discounted merchandise, swimwear, intimates, earrings, and cosmetic/beauty products.